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Insurance for Expat Life in Yucatan

Expat Health InsuranceInsurance has always been a four-letter word in our book… big checks exchanged for nothing visible. At best, it has always seemed like a necessary evil. But when you are moving to a new country, away from familiar situations, insurance becomes even more important than usual. As expats living here in the Yucatan, we’ve had to deal with three different kinds of insurance which we have felt are critical to our peace of mind. Here’s a brief overview of what we have learned about insurance and a few trusted contacts.

Car Insurance

When we first drove here from California, we insured ourselves and our car as tourists through Sanborn’s, which apparently is NOT related to the famous Sanborn’s restaurants. We had no accidents, so no occasion to use the insurance. But we did benefit from the comprehensive Travelog Guidebooks that Sanborn’s provided at a discount when you bought their insurance. These days, the maps and information on the Internet are probably more comprehensive, but back then we found the ones from Sanborn’s reassuring, if not always accurate.

Auto insurance is probably the easiest insurance to obtain. If you have a US or Canadian vehicle, you should have bought auto insurance when you entered Mexico. There must be a hundred different places advertising themselves on billboards in border towns, not to mention a million more places selling auto insurance on the internet. If you are driving into Car in Merida MexicoMexico, you can buy your car insurance for a day, a month or a year through the internet, print your insurance policy, pay by credit card and you’re ready to go.

If you have a car with US or Canadian plates, and you are getting ready to buy or renew your insurance from a local agent here in the Yucatan, you’ll be purchasing "tourist" coverage. Don’t worry, because that affords you the same three options that someone with Mexican plates has:

  • Amplia: Damage to the Car, Theft, Third Part Liability, Medical Expenses, Road Assistance and Legal Expenses
  • Limited: All of the above, minus Damage to the car
  • 3rd Party Liability: Third part liability, Medical Expenses, Road Assistance and Legal Expenses

Unlike the United States, Mexico does not require auto insurance. However, the driver’s liability for an accident is severe (Go to Jail, Go Directly to Jail, Do Not Pass Go, etc.). Because the "jail" option is nothing to mess around with, it makes sense to contract with one of the big insurance companies (GNP, Quálitas, Peninsular) that have good service components (lots of adjusters in small, fast cars that can get to the scene of the accident quickly). Smaller insurance companies or banks are often not able to provide the highest level of service.

We have had one car accident while living here in Mexico (right in front of our favorite taco stand!). At the time, we were insured by ING. After pulling the cars to the side of the road, both parties called their insurance agents. Insurance representatives showed up about a half hour later, inspected the cars and the scene of the accident, talked to all parties involved, gave us forms to sign and left. No one was hurt, though the other party’s car had been damaged. Everyone was very friendly, and left amid smiles and handshakes. We had no idea what to expect, and over the next few weeks, kept waiting for a call, expecting to hear that we owed money for something. We never got that call. Apparently, the insurance companies handled the repairs for the other car between them and life went on!Yellow VW in Merida Mexico

Conversely, we have a friend who arrived here, driving a car from California without insurance. A few months after moving here, he rear-ended another vehicle, damaging both vehicles. He had no insurance and did not have the $8,000 pesos that the police and car owner demanded on the spot for the damage. He was sent to the local jail for eight days. His car was also impounded, and a fine had to be paid after his release in order to retrieve his car. Upon hearing that story, we decided that having car insurance in Mexico is a good idea.

Our loyal readers have certainly read about our adventures in importing our car so that it now has Yucatan license plates. After we accomplished that feat, we drove once into the United States and found ourselves having to buy temporary US insurance for our Yucatecan automobile. Apparently, most people driving into the United States plan on staying there, because we were unable to find a policy that covered us for only a few weeks or a month (which is easy to find when you are driving a US car into Mexico). We ended up contracting for a year with monthly payments, and then cancelling after a month. It was a lot of paperwork and hassle, but small price to pay compared to the hazards of getting caught in the United States without car insurance.

Seawall in TelchacHome Insurance

Home insurance in this part of the world comes in two flavors: with or without hurricane coverage. Once you’ve made that decision, you can also decide to insure your home against damage to contents, damage to the building, theft, civil liabilities (insuring against someone suing you for falling down your stairs…) or for broken glass. Our local insurance agent figures that maybe half the expat residents in Merida own home insurance.

For those who own a home at the beach, however, it is a very different story. For beach residents, home insurance is practically a requirement, and if you are getting a mortgage, it IS a requirement.

Our friend who has a house in Telchac buys yearly home insurance that costs about $2,700 USD a year, covering her for hurricane damage and theft. We are told home insurance without hurricane coverage costs about $850 USD per year. In order to qualify for beach hurricane insurance, our friend had to build a sea wall which extends a certain number of feet below the surface in front of her home. She also had to be at least 50 meters away from the shoreline. If you have a house by the beach that is not on the shoreline, then hurricane coverage is easily obtainable without any further requirements.

One of our local insurance agents, Ricardo Castillo, tells us that most local companies will not write hurricane insurance during hurricane season. Some will make an exception as long as there are no meteorological threats on the horizon at the time. Therefore, if you are buying or own a home on the beach, it is important to secure your hurricane insurance during the winter. Hurricane Hurricane Isidore in Merida Mexicoseason runs officially from June 1 to the end of November every year, and while the rule of thumb is that this part of the Yucatan only sees a bad hurricane once every fourteen years, but when one does come, it can be devastating and capricious. In 2002, Hurricane Isidore hit the Yucatan Gulf Coast head on, destroying many houses along the beach. On the same beach, one house was devastated while the one next door was left standing. Those without insurance have often taken years to be rebuilt, and some of them never have been. Once you have purchased hurricane insurance, most companies will renew your policy yearly as long as you have kept up on your payments. Again, it’s best to go with large local companies such as GNP or Peninsular that can provide quick response.

Health Insurance

The biggest expense for the Working Gringos in the insurance realm is health insurance. We have found that the local doctors charge about $400 pesos for a doctor’s visit, and other minor services are equally affordable. But if something catastrophic happens that requires hospitalization, we don’t Foot in a Cast in Mexicowant to be without adequate coverage. When we first moved here, we bought health insurance from GNP through a local agent who spoke a little bit of English. The policy was written in Spanish and we found it very difficult to understand, understandably! We tried to use it once for a minor hospital visit, and after a few attempts at understanding both the policy and the hospital insurance liasion, we gave up.

There is Mexican government insurance available to expats through the Mexican Social Security agency called IMSS, and we have a few friends who are insured this way. Coverage is free for anyone who works for most Mexican corporations, and is available for a low annual fee for everyone else, including expats, as long as they can prove permanent residency (FM2 or FM3 visas). There are two offices in Merida where you can sign up for IMSS. Keep in mind that any paperwork for IMSS will be written in Spanish and anyone you will deal with, from doctors to clerks, will probably not be speaking much or any English either. The costs for IMSS for 2008 are:

    • Age: Pesos:
    • 0-19 $1,147
    • 20-39 1,340
    • 40-59 2,003
    • 60+ 3,015

Most doctors in Mexico spend some of their time working in IMSS offices, but the IMSS offices are generally more crowded than a private office. We’ve heard that waiting times can be long, but we’ve also heard that sometimes you can just walk right in. Certainly, when Working Gringa went for her rabies shots (see Dog Bites Gringa in Merida), there were never any lines in the Preventative Healthcare Office.

IMSS is inexpensive national healthcare, and while it has its downside, it is certainly better than nothing. Our friends who have used the IMSS system here in Merida have been happy with it so far. They have had good care for minor problems, and have saved considerable money on medications, which are free from IMSS if prescribed by a doctor. For more information about signing up with IMSS, we’re happy to refer you to a great blog written on the other side of Mexico, that has lots of details: www.rollybrook.com.

Expat Medical, Travel and Life Insurance

Due to the fact that we’re over 50 and we can thankfully still afford private health insurance, we were always looking for something better. A few years ago we bought our policy from International Medical Group, an insurance company that specializes in medical insurance for travelers and expatriates. We have been very satisfied with the service, so we’re passing on the information on how to obtain similar coverage.

We have formed a loose alliance with an insurance agent, John McGee, who specializes in selling insurance to travelers and expats. That is all he does. He represents a few different companies (including International Medical Group) that provide the kind of health, life and other insurance that we need, which include various riders and features necessary for the peace of mind of someone far from home. One of the companies he represents is HCC International, the holding company for MultiNational Underwriters, whose insurance is backed by Lloyd’s of London. You can check them here yourself. All their financial statements are on their website, as well as updates and press releases from their management. All of John’s clients are overseas, and he has an assortment of policies for the different needs of expatriates. For instance, his preferred carrier, MultiNational Underwriters, will provide coverage for a client’s entire lifetime if they purchase health insurance before the age of 64. If they purchase after the age of 64, coverage is only provided until they reach 74. Since this may not be acceptable to some people, he has other carriers that will charge more, but will provide a client’s lifetime health coverage, even if they bought after age 64.

While we haven’t had any major health problems, Working Gringa did fall and hurt her ankle badly awhile ago. The entire cost of the emergency room care, including X-Rays and a cast for her ankle, was about $900 pesos (or $90 USD at the time). We sent in our claim to IMG, more as an exercise than anything else, to see what they would do. We were surprised to receive a check for $67 USD a few weeks later, with no further questions or demands for additional documentation. What we also appreciate about this policy is that we are covered not only here in Mexico for anything involving hospitalization, but we are also covered anywhere else in the world, including the United States and Europe.

The carrier, MultiNational Underwriters, makes available two levels of insurance: Citizen’s Secure Benefits and Citizen’s Secure Economy. Though both programs offer the freedom to choose any doctor or hopital in the world, the main difference is that the Citizen’s Secure Benefits has a larger payout if you find yourself in a hospital in the US or Canada. For instance, the Citizen’s Secure Benefits covers what is "usual, reasonable and customary" for a stay in the intensive care unit of the hospital wherever you end up. If this is in the United States, a day in intensive care can run into multiple thousands of dollars. With the Citizen’s Secure Economy policy, there is a cap of $1,500 USD per day, which will probably cover a day in intensive care in Mexico, but may not make a dent if you are hospitalized in the United States. Both policies cover maternity, and you can also buy a Sports Rider if you tend to indulge in sports like scuba diving or sky diving. Finally, one other very important option included is many of John’s policies is the Air Evacuation benefit. This benefit will pay for you to fly you to the United States or the closest medical facility that can perform life-saving procedures from open heart surgeries to organ transplants. Even though Mexico’s medical facilities continue to improve, and there are world-class facilities in Merida, we like knowing that our policy covers us for treatment in a US hospital if we need it.  

Now, granted, we haven’t had to test the outer limits of our policy, but we sleep better at night knowing that the people who write these policies have done their research and are writing them especially for people like us, and that our agent is educated in the unique needs of an expat client.

What does it cost? Well, of course, costs vary depending on your age and pre-existing conditions. For the Working Gringos, who are in our early 50′s, the cost is about $1400 USD apiece per year. Of course, there is an option to pay monthly or quarterly as well. The requirement for most of these policies is that you must be living outside the United States when you get the insurance, and must be planning to live outside the United States for six months hence.

While we’re sure that we were adequately insured when we bought our policy from GNP here in Merida, we paid almost $500 USD apiece for coverage similar to what we have now. But the entire package of documents was written in Spanish, making it very difficult for us to understand our policy and therefore, obtain any of our benefits. If we had known about the policy available for expats that we have now, we certainly would have bought that from the beginning. If you are in the market for expat health insurance, we highly recommend going to this page and contacting John McGee for a quote.

Insurance Contacts

Here is the contact information for insurance agents that we have used here in Merida and in whom we trust for the insurance we have mentioned above.

John McGee, Expat Global Medical Agency
US Phone: 1-336-998-9583
Email: john [at] expatglobalmedical [dot] com or click here for an immediate quote.
John speaks English and all policies are written in English. John sells Health and Life Insurance specifically designed for travelers and expats. Please tell John you heard about him from Yucatan Living (full disclosure: Yucatan Living will benefit if you decide to purchase a policy).

Francisco Encalada Flores
Merida Phone: 999-928-1187
Email: fencalada [at] prodigy [dot] net [dot] mx
Francisco has written our two auto insurance policies, and has obtained hurricane insurance for our friend with a house in Telchac. He does NOT speak English, but is used to dealing with the needs of expats. He works as an agent for the local agency, La Peninsular Seguros.

Ricardo Castilla Sosa, CARSA
Merida Phone: 999-944-4999
Email: yucataninsurance [at] gmail [dot] com
Ricardo speaks some English and sells Car, House, Health and Life insurance. He provided much of the background information for this article.

IMSS

The two offices to sign up for IMSS in Merida are located here:

Subdelegación Mérida Norte,
Calle 7 No.131 x 38,
Col. Pensiones C.P. 97217
Directions: From the Centro, go North on Calle 60 past the hotel zone. At the traffice circle, follow the signs to Mega Grocery Store, and turn left on Avenida Itzaes. When you come to the Chevrolet dealer (on your right), turn right at the stoplight beyond the dealer. The IMSS complex is about three blocks ahead on your right.
Tel: 925-8512

Subdelegación Mérida Sur,
Calle 131 No.999 x 42 Sur,
Col. Serapio Rendón C.P. 97285
Directions: Go south on Calle 42 to Calle 131 and the IMSS office will be on the corner.

Tel: 929-3022

Note: You can sign up for IMSS insurance at either office. Upon acceptance into the program, IMSS will assign you to a local clinic close to your residence.

We welcome your comments below with other suggestions or additional information on this subject.

Expat Health Insurance - Find out what it costs


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27 Responses to “Insurance for Expat Life in Yucatan”

  1. One of the most helpful articles on insurance yet..thanks

  2. Good Morning:
    I can not tell you how much I enjoy your wonderfully written and informative newsletter. I am a part-time resident of Cozumel and I share and encourage others to subscribe to your information. This article on insurance was very helpful and will be passing along. Hurricane insurance in CZM has been a challange ever since Wilma in 2005.
    Your past articles on CFE is being used by a committee in our building to hopefully approach CFE this winter for power grid problems in Cozumel. If you have any other information on CFE that would be great. We experience power surges/power outages that damage or destroy pumps, appliances, etc. several times monthly. The power grid supposedly has not been upgraded in over 10 years and is not adequate to keep up with the construction on the island.
    Keep up the good work, would love to stop by your office when I get back to Cozumel this winter to meet you.
    Thanks again,
    Deb Shepherd

  3. Hi – great article! I have a house on the beach in Chelem and I only paid $5,200 pesos (about $520US) last year in February for homeowners insurance that the agent said did include hurricane coverage. I either have a very cheap policy or I think I have hurricane insurance and I don’t! My agent is Julieta Morales Vera of Grupo Nacional Provincial (GNP). If anybody wants to get a quote from her her email is julietamoralesv [at] hotmail [dot] com.

  4. Thanks for the information, my husband and I just purchased in your area and were wondering about auto and medical insurance. We just purchased off the beach home insurance from Ricardo Castillo and it was very reasonable.

  5. Hello-What a great article-last year, I went to Merida and Chicxulub because some friends bought a house there-got my husband and I got our dental done in Merida which was great and inexpensive-My husband like to travel world-wide and when I suggested buying in Chicxulub for investment and possible vacations, he was not keen on it because he doesn’t like to root himself to one area-The prices are going up, maybe we should have, but it was so cheap to rent that we figured we would do that-I really like Merida and because we are both 56, we would still have to work-obtaining a visa to do that I think is hard, and we don’t know how mexicans feel about working gringos-my husband is an excellent massage therapist-I have worked and managed in the restaurant industry for thirty years-it didn’t look like we could work there seasonally, but if you have suggestions, I would be open to them-the insurance sounds affordable compared to here-maybe we will change our minds in a few years-thankyou for the great article!margaret

  6. A question regarding dental insurance…does it cover visits to US dentists as well?

  7. Thorough, well written and making me want to read more…Great Information

  8. As to my knowledge there is no dental insurance in Mexico

  9. Hello from Houston!

    Great blog, will definitly go on my daily must read list!

  10. Great article, very helpful! There was also a good thread on Merida Insider on insurance. I was going to compare both, but Insider isn’t online anymore??
    Love your site!

  11. Hmmm, we’re not sure about that. We went looking, and can’t seem to find it either. Might be a temporary glitch… try checking back later.

  12. Star Medica also has a plan that is more of a discount plan. I don’t have the details but there is a muchacha in the lobby who will help. If I remember correctly, the cost is $170MN a year and lab stuff is discounted by 25% and consultas are $300MN. Works for all Star Medicas throughout Mexico.

  13. Very useful article on insurance… I’ll use some ofthe resources and compare with info from another international/ex-pat insurance outfit in preparation for half-time residence in Merida.
    Most of the pieces in Yucatan Living are very informative and useful.

  14. I’ve been in the insurance business for many years and currently live in Bahamas. The reason your broker prefers MultiNational Underwriters is they pay him the most commissions. International Medical Group is far superior in service and capabilities. They created travel medical insurance in the 1980′s and if I had an emergency, I know that I am safe with IMG.

  15. As we mentioned, we have been very happy with IMG as well. John McGee also sells IMG insurance and works with the client to find them the best product for them. If you work with him and find he DOESN’T do that, please let us know!

  16. People who are considering Mérida living, or any other foriegn locale for that matter, might be best advised to learn the local language, at least to the point of understanding the basics of such important matters as health insurance.

    Mexico has excellent insurance companies, so folks should break out of their insular and protective cocoons, learn the local ropes as fully as possible, and avail themselves of the plethora of goods and services that widely available in our country. Good God, Mexico City´s landmark 43 story Torre Latinoamericano skyscraper was bult and opened in 1955 by a Mexican insurance company!

    There is no need to buy foreign insurance to cover oneself adequately in Mexico. INBURSA, Liberty, Monterrey Aetna, Bancomer, Banamex and other major carriers offer excellent major medical medical plans, albeit some have older age limitations. INBURSA also offers residential and commercial insurance in dollar benefits.

    Temporary U.S. automobile liability insurance from U.S. companies for the United States is available for Mexican vehicles at all major border crossing points, BEFORE you leave the country. Most full cover Mexican auto policies cover the auto itself for collision damage, theft, breakdowns and rental cars in the United States, but not for liability.

    The IMSS policies cover medical and hospitalization services nationwide, and some Medicare Advantage programs provide emergency medical service benefits abroad.

    Hurricane and other catastrophic insurance for beachfront locales will become more costly and increasingly difficult to obtain. Funny how folks do not want to accept the fact that the Mayans, except for ceremonial settings, lived inland, not on the beaches, as did their indigenous counterparts in other tropical locales in Mexico, the United States and Latin America.

  17. Great article. Answered so many questions I had, and even gave prices. Bravo.

  18. Our agent in Merida is Daniel Gonzalez Alcocer. He speaks English, is part of a family that is well known in the Insurance business in Merida and has done a great job for us. He can be reached at agenteab [at] prodigy [dot] net [dot] mx, or at 999-926-4464.

  19. “Daniel Gonzalez Alcocer”… hmmm… I went to school with him for many years long ago. I believe he was the first kid in my class to have a CD-Player at home and if I remember correctly the first track I heard from a CD was “Unbelievable” from EMF’s “Schubert Dip” album, the second one being “3 a.m. Eternal” from KLF’s “The White Room” album, both at his house in a single mind-blowing-musical-nirvana afternoon, we then went shooting lizards with a BB-gun which was REAL fun back in those days… (this was almost 20 years ago… damn… I feel so freaking old…)

    Anyway… even before all that, his father (David Gonzalez Dominguez) was already pulling strong in the insurance business.

    He used to take us camping to some beach in the middle of nowhere to get ourselves eaten by giant-sized, blood-thirsty mosquitoes :)

    I believe he is (or was) the representative for MetLife Insurance in Yucatan.

    Even with a million people living in it, Mérida is still a “small” town it seems…

  20. Wow, apparently so!

  21. Thank you for the article on Insurance. My name is Dolores and you posted it to Dorothy. But I am sure you meant it for me. As far as the ferry goes, since I am in Florida, that would be the best way to travel to Merida. I don’t like flying and having to drive to Texas or Arizona to cross and then drive all the way to the Yucatan is way too far for me. Been there, done that by Bus & Train. Never again! I did go to Nova Scotia on the old Yucatan Express before it went out of service, but a new company says they will be up and running soon. They say there is a temporary port in Tampa. I won’t be ready to move there for another year, so the time frame is good for me. Meanwhile, I will be asking lots of questions. I want to purchase a small reasonably priced house and will be occupying it 6 months out of the year. My mom is 94, born in P.R. and is the last one of her siblings. She is lonely, as myself and my children were all born and educated in the U.S. We speak English although we understand Spanish, we rarely use it. She also wants rice & beans and chicken every night. She doesn’t want to go to a nursing home so we are thinking of moving to Merida and hiring someone to do the cooking and be a companion for her. Is it easy to get live- in help? Mom will basically live there on a year round basis, so help would be very important. Could you direct me to a site that deals with hiring live-in help. Also, do we need to bring a car for the first trip? We have a small RV which we are still paying on. I read somewhere recently that a car must be paid in full in order to be brought into Mexico. Is this true? Another alternative is to purchase a vehicle there. Therefore, we would have a vehicle in two places. What is your opinion on that? Thank you for sending all the information. Dolores & Family. P.S. We are all retired and depend only on our SS checks to live on. Have thought of supplementing our income by become an ex pat writer or travel writer. Have traveled quite a bit in my retirement prior to Mom moving in with us and would continue to travel locally to Belize, Guatemala and places south. I have a friend currently in Panama and another friend currently in Brazil. We all learn so much from each other. Am currently writing a book on another subject. Again thank you, Dolores

  22. To answer the question about dental insurance, as Harald said, we know of no dental insurance in Mexico.

  23. Dolores,
    Yes, it is fairly easy to find live-in help here… at least a lot easier than it was back home in the States. There are no websites that will help you that we know of (hmmm… maybe we should start one).
    Yes, your car must be paid for in order to bring it into Mexico, because your name must be on the pink slip.
    If you have the choice, it’s a lot easier (though more expensive maybe) to purchase your car here. Though the same model of car will be more expensive here than in the States, most likely, if you are flexible, you can find smaller, less expensive cars here that are NOT sold in the States.
    Good luck!

  24. I got my FM2 which grants access to all government services from the Office of Immigration in Merida. It was a long process because elections were going on.

    I drove my car into Mexico without a pink slip, just the “original” registration from my home state. The sticker had to be current. I bought a sticker at the border for my windshield and have to renew it after a year. I have only a rear license plate and get pulled over every now and then as Mexico requires front and rear plates. They accept that I am a gringo from Los Estados. They also dislike tinted windows. It always helps to have a few hundred pesos in your passport if stopped for a traffic violation. It is difficult to figure out when you have the right of way and sometimes the direction of one way streets. I guess the Mexicans are good at knowing the rules of the road from experience. You will get your passport back and avoid further hassle. It´s worth the dinero!

  25. Hi! Thanks for the great info. We are moving to Merida soon, and I just read that there were new government regulations for IMSS effective November 22, 2010. Can you comment on these and also address whether it means that I will not need to continue Medicare?

  26. Burt, for answers to your questions, we suggest you contact Yucatan Expatriate Services. You can reach them through their website at http://www.yucatanyes.com

  27. Thank you for all of your information, very informative.

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