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Merida Emergency Numbers

Merida's 'Red Cross' Corner PlaqueAwhile ago, friends of ours had a medical emergency in the middle of the night and didn’t know who to call. We ourselves have needed to report something unusual on the street (in our case, an alarm system that refused to shut down) and didn’t know how to contact the police. The number in our Paginas Amarillos (Yellow Pages) wasn’t correct. And frankly, even when we are not rushed or in a panic, we find the Paginas Amarillos puzzling at best. When you are hurt or in trouble or just plain annoyed, but you don’t know the language, information you may need is a lot harder to find. So Yucatan Living has printed up bookmarks which are available at the Merida English Library. The bookmarks are free, just like the website. Keep one handy in case of an emergency. Keep one in your book or in your car or on your refrigerator. And if you can’t find one when you need one, come to the website and we’ll keep the numbers here for you too:

General Emergency – 066 for a land line or 113 for a cellular phone

Red Cross (Cruz Roja) Ambulance – 924-9813

Merida Police Dept. – 942-0060

Merida Fire Dept.- 924-9242 or 923-2971

TaxiMetro – 982-7575

Taxi Santa Ana (24 hours) – 928-5600

Where To Catch the Bus in Merida and How To Take The Bus

Green Angels Roadside Assistance – 983-1184

CMA - Calle 54 y Perez Ponce, (near WalMart) – 926-2111

CEM – Calle 60 and Ave. Colon (near Hyatt Hotel) – 920-4040

Star Medica – Calle 26 #199 x 15 Fracc. Altabrisa (near new Altabrisa shopping center) 930-2880 (ext. 5 for emergencies)

Clinica de Merida – Ave. Itzaes, (near the Donde circle) 925-4508 (they have their own ambulance service)

Doctor Who Makes House Calls: Dr Rebas at 999 172-4772 (Speaks English. Charges $500 pesos)

Official Translator in Merida: Pilla Marcin de Azarcoya, (999) 944-9517 or (999) 920-2011

24-Hour Vets

Tony or Nelson – 044-999-156-9806

Jose or Sandra – 044-999-900-9445
Animal Rescue: AFAD – 044-999-947-6319 or 044-999-152-0949 (both cel phones)

CFE (Electricity) – 071

JAPAY (Water) – 930-3450

Telmex (Phone) – 01-800-123-0000

As always, we welcome your comments. If you have any numbers you think should be added to this list, let us know.

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24 Responses to “Merida Emergency Numbers”

  1. Hi!

    I’m Lorena, I’m 30 and although I’m Mexican I’m a “stranger in this land”. I’m from Mexico City though I’ve came to Mérida to “enjoy my parents’ retirement” some two months ago. I’ve found it a bit difficult to find my way around. I’d like to get in touch with you. I’m an English and Spanish language teacher and a tourist guide (or at least I was in Mexico city!) so anything I can help with, you can count on me! In another topic you mentioned you knew “somebody” who sold you Royal Canine food, I’ve got a big problem: I’ve got 4 dogs all over 7 years old and a “senior” cat as well. They all moved to Merida as well! I just couldn’t live without them. They all need special food for “senior” dogs and “senior castrated” cat. I would like to know wether you could help me out to get in touch with this royal canine salesman because It’s been a mess trying to find this food here!

  2. The vets carry or can get Royal Canin food. I think Dr. Lara(999-145-8700) just south of the Gran Plaza (shopping mall) does and the superb Dr. Carmen Enriquez 969-935-2547 by the municiple bldg. in Progreso does for sure.

  3. I hate to further encourage this tangent, but speaking of dog food… I am a recent arrival in Merida, with my French Bulldog Claude, and I was wondering if anyone has seen any Science Diet dog food. Ive been searching w/o any success, might have to make a switch to Eukanuba.

  4. We’d avoid Eukanuba, as it is one of the brands involved in a massive pet food recall.

    See this link for a press release and the list of affected brands:

  5. Is o66 like 911 in the USA? Or, is there some differences when calling 066? You didn’t mention IMSS in your list of Hospitals. lol. Of course my wife, “Working Yucateca”, had to get me on in order to get care at IMSS. I’ve been treated at T-1, Juarez, and at the Chuburna Clinic. CMA is for the rico gringo touristas. A doctor there took advantage of me and cost me alot of money for care there. Thank God I married Ariadna and was able to get free medical care under the IMSS system.

  6. Today at work, everyone was comparing lists of pet food, insuring their own was OK. What a panic this has brought on!

    Incidentally, maybe fitting in a story about Emergency Numbers: What is a zipizapi? I saw it in a Diario article about the protest against Bush in the Zocalo. Is that a slang word for riot?

    I think the violent attack on the government palace was the worst thing seen since the big bus relocation protests a couple years back. Was that a “zipizapi”?

  7. According to the increasingly-amazing Beatriz, a zipizapi is a crowd activity that gets out of control. So yes, a riot in front of the government palace would be termed a zipizapi if it was energetic and needed to be put down. And a fight breaking out in a crowd at Carnaval that spread and got out of control would also be a zipizapi. Great word!!

  8. I think the food recall is dealing with canned food only. Might want to check that out before total panic sets in.

  9. It’s “zipizapE”, and it just means “Noisy fight”.

    Doesn’t have to be a crowd, can be between 2 people.

    It’s an onomatopoeia that comes from the alleged “zip” and “zap” sounds in a fight.


  10. Thanks a lot for your helpful information and thanks a lot for the emergency numbers. It’s so great to have them when needed!

  11. Hi, I’d like to add to the Emergency Numbers.

    Radiografias en su Domicilio (At Home X-rays): (999) 943-3036 or (999) 235-6730

    We have a Portable X-Ray Service at very low cost. It’s safe and has excellent quality. English spoken. We will go to the beach and hotels, too.

  12. Does anyone know if there is an equivalent list of emergency numbers available for the Chelem/Chuburna area? We are coming down for our first extended stay and my husband has Diabetes. I’d just like to know who to call locally if I really need to. Thanks :)

  13. Ginny, you can pick up a copy of the Guide to Yucatan Living which has a list of emergency numbers for the beach area. If you want to take a look at it, this article has a link to a PDF too!

  14. Who is a good doctor to go to when you have, um, stomach issues? Is there anyone near the Centro?

  15. This is valuable information. I notice it was posted in 2007. Is it current?

  16. Yes, David, it is current!

  17. Absolutely brilliant. Take a well earned bow once again.

  18. Why, thank you John!! Don’t mind if we do :-)

  19. Excellent information…I am fully bilingual and gladly offer help to anyone who may need a translation.

  20. Can you direct me in the right direction to complain about the roads in Celestun. I live at the Condo Resort of Playa Maya Condominiums and just recently the Resort and Ximim paid to fix the road from the Army base to our Resorts. From the village to the Army base is absolutely terrible. Both of us bring a lot of business to Celestun. Tourist are very disappointed at the condition of not only the village but the road which is Calle 12. The road into the village and the return has large pot holes, very hard on a vehicle when you are not familar with the road. We have asked and pleaded with the local Mayor and she does nothing to fix the roads.
    This is the second time we have paid personally to fix the road.

  21. Just checking to see if all of the numbers above are still good. We will be there in February. Thanks.

  22. We are actually checking them right now. They will be updated by the time you get here!

  23. It would be so helpful if you could put a “last updated” note on all your articles.

    Is this the most current list, as per your comment above?

    Thanks for a wonderful publication.

  24. Mary Lou, our new website design, which is in the works, will have dates. Stay tuned!!


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