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Emergency Numbers

Awhile ago, friends of ours had a medical emergency in the middle of the night and had no idea who to call. We ourselves have needed to report something unusual on the street (in our case, an alarm system that refused to shut down) and did not know how to contact the police. The number in our Paginas Amarillos (Yellow Pages) wasn’t correct. And frankly, even when we are not rushed or in a panic, we find the Paginas Amarillos puzzling at best. When you are hurt or in trouble or just plain annoyed, but you don’t know the language, information you may need is a lot harder to find.

So Yucatan Living has printed up bookmarks which are available at the Merida English Library. The bookmarks are free, just like the website. Keep one handy in case of an emergency. Keep one in your book or in your car or on your refrigerator. And if you can’t find one when you need one, come to the website and we’ll keep the numbers here for you too:

General Emergency: 066 for a land line or 113 for a cellular phone

Red Cross (Cruz Roja) Ambulance: 065 or 924-9813 (free ambulance)

Green Angels Roadside Assistance: 983-1184

Ayuntatel (Merida Citizen's Line): 924-4000 or 070

Merida Police Department: 942-0060

Merida Fire Department: 924-9242 or 923-2971

TaxiMetro: 982-7575

Taxi Santa Ana (24 hours): 928-5600

Where To Catch the Bus in Merida and How To Take The Bus

CMA Hospital: Calle 54 y Perez Ponce, (near WalMart) – 926-2111

CEM Hospital: Calle 60 and Ave. Colon (near Hyatt Hotel) – 920-4040

Star Medica Hospital: Calle 26 #199 x 15, Fracc. Altabrisa (near Altabrisa shopping center) 999-930-2880 (ext. 5 for emergencies)

Clinica de Merida Hospital: Ave. Itzaes, (near the Donde circle) 999-925-4508 (they have their own ambulance service)

Doctor Who Makes House Calls: Dr Rebas at 999 172-4772 (Speaks English. Charges $500 pesos)

Alfa Ambulance Service (serves Star Medica) ‐ 924‐1322

Sami Ambulance Service (serves Star Medica)‐ 925‐4048

Official Translator in Merida: Pilla Marcin de Azarcoya, (999) 944-9517 or (999) 920-2011

Alcoholics Anonymous in Merida (in English):

24-Hour Vets:
Tony or Nelson – 044-999-156-9806
Jose or Sandra – 044-999-900-9445
Animal Rescue: AFAD – 044-999-947-6319 or 044-999-152-0949 (both cel phones)

CFE (Electricity): 071

JAPAY (Water): 930-3450

Telmex (Phone): 01-800-123-0000

As always, we welcome your comments. If you have any numbers you think should be added to this list, let us know.


  • Elizabeth Hudson 1 month ago

    I love Yucatan Living and Merida but sometimes I feel that those of us that live outside the city in Progreso, Chelem (my winter home) etc. are sometimes forgotten.

    We feel that Merida belongs to us as well. It's like she is our pretty big sister that we visit often and proudly talk about and support...but she doesn't seem to notice us.

    Could you please find it in your heart to give us our Emergency Numbers too, we get sick, need help too. Yes, I know some of the numbers are the same, but what is the nearest hospital to us, who are our vets and our police number?

    Too many small towns, o.k. narrow it down to Progreso, there's a large expat base living there. Everyone seems to have a different number for calling the Police; they seem to change the number every year....we are so confused!

    Please....pretty please....with sugar on top.

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